24-hour availability

24-hour availability for reporting emergency measures and recalls:

During business hours (Monday, Tuesday and Thursday from 9:00 to 15:30, Wednesday from 9:00 to 16:00 and Friday od 9:00 to 14:30):

For urgent quality defects and recalls of medicinal products:

  • Tel: + 386 41 790 133


For urgent vigilance matters (pharmacovigilance, hemovigilance, histovigilance, vigilance of medical devices):

  • Tel.: +386 (0)8 2000 500
  • Faks: +386 (0)8 2000 510
  • Faks: +386 (0)8 2000 557

 

Out-of-hours contact for urgent quality defects, recalls of medicinal products and urgent vigilance matters:

  • Tel.: + 386 41 790 133