24-hour availability for reporting emergency measures and recalls:

During business hours (Monday, Tuesday and Thursday from 9:00 to 15:30, Wednesday from 9:00 to 16:00 and Friday od 9:00 to 14:30):

For urgent quality defects and recalls of medicinal products:

• Tel: + 386 41 790 133*

For urgent vigilance matters (pharmacovigilance, hemovigilance, histovigilance, vigilance of medical devices):

• Tel.: +386 (0)8 2000 500
• Faks: +386 (0)8 2000 510
• Faks: +386 (0)8 2000 557

Out-of-hours contact for urgent quality defects, recalls of medicinal products and urgent vigilance matters:

• Tel.: + 386 41 790 133